Microenterprise Training

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The Microenterprise training program at ICOD begins with a financial literacy course designed for clients with little knowledge or exposure to the banking system, poor or unfavorable credit, and a lack of basic financial management skills. The course reviews the basics of savings, budgeting, and managing personal finances. It also provides the foundation for the microenterprise training. These skills are crucial to the success of managing both personal finances and business finances.

The core of the Microenterprise Program is microenterprise training. This five-week, twenty-five hour course offers a multi-faceted approach in both a classroom and hands-on setting. Throughout the course, instructors review the basics of creating and managing a small business. Clients work with the instructor to develop a thorough, customized business plan, increasing the probability of starting and maintaining a successful business.

The primary goal of the microenterprise training is to provide clients with sound business knowledge that will allow them to successfully open,, revitalize, stabilize, or expand a small business. The microenterprise training curriculum content is culturally sensitive and includes Vocational English for Speakers of Other Languages (ESOL), considered a key element of the program for non-native English speaking clients.

Vocational ESOL coursework familiarizes students with business terminology and the standards of the American business culture—both of which are critical to operate a business. Issues such as language barriers and cultural differences are also addressed as they relate to business development for foreign-born clients. Interpreters are provided as needed.

The following is a brief programmatic outline of the microenterprise training course:

  • Development of Business Concept/Business Plan
  • Business Start-Up, (i.e., insurance and types of business ownership)
  • Target Markets
  • Marketing and Market Research
  • Credit and Financing
  • Record Keeping and Management
  • Introduction to Cash Flow
  • Legal, Tax and Governmental Compliance

Permanent employees of ICOD as well as contract trainers staff the technical assistance portion of the Microenterprise Program. Speakers from outside enterprises such as insurance agents or investment experts are often invited to address specific topics and questions. ICOD provides up to 18 months of individual assistance to clients upon the completion of the microenterprise training. Services include assisting clients with individual needs in marketing and financial projections, as well as general operational assistance. Volunteers from collaborative partnerships in Central Ohio also provide specific entrepreneurial services. This includes the provision of basic business-related legal services on a pro-bono or reduced-fee basis; tax related services; and individual counseling from a business counselor from the Athens Chamber of Commerce or the University of Georgia's Small Business Development Center.

Once a business is started, ICOD staff will conduct on-site visits to gain a better sense of the daily realities that the client faces. When a business is in the formative stages, technical assistance focuses on financial assistance (reviewing the financial portion of business plans, working on bookkeeping, bank financing, and taxes), and marketing (developing marketing materials, marketing research and networking with other businesses and organizations). Many clients find these skills difficult to master on their own.
Recognizing that networking is critical to success in today’s business world, ICOD conducts quarterly business networking events for all previous and current microenterprise clients. These events help to link new entrepreneurs with established microenterprise owners and help facilitate an informal mentoring process. Business professionals throughout the community are often invited to attend these events, including attorneys, accountants, insurance professionals, banks, and tax preparers who can provide clients with additional services.